We will assist customers in tuning z/OS, CICS,
IMS or DB2 systems to reduce resource usage, improve response time or
manage changes that allow those systems to meet accepted service level
agreements. Never ever had service level agreements? Let us
provide you with a practical approach to establishing attainable and
reasonable service level agreements.
Key Benefits
Trustworthy, Reliable and Experienced staff
Meeting service level agreements means satisfied users
Establishing service level agreements will align the expectations of users
and IT
Capabilities
This service can be scoped to meet your specific requirements.
Performance management projects provide rewards to both end users and IT
management. Let us assist you in meeting business needs with
existing resources when possible.
System tuning
We will provide tuning for any system that is currently
underperforming based on established service level agreements.
The objective of tuning will be to meet service level agreements with
existing resources when that is possible.
Application tuning
We will provide tuning of any underperforming application. The
engagement will result in recommendations for application changes to
improve performance. The responsibility for implementing those
changes will be with the customer.
Establish service level agreements
For those companies that have no service level agreements, remember
they exist anyway in the mind of your end users. So take the
initiative and establish reasonable service levels. This will
provide you with piece of mind.
